How we work at away

A different operating system for work.

away is being built as a Teal organisation, where people have the autonomy to make decisions, the safety to be themselves, and the responsibility to help the organisation evolve.

Teal is not the absence of structure. It is a different kind of structure: one built around trust, clarity and distributed ownership.

Sunlit lounge at away Koramangala
away KoramangalaThe floor, not the org chart
Red: power Amber: rules Orange: targets Green: consensus Teal: self-management (away is here)
Teal, in short

Trust the people closest to the work, and let the organisation evolve.

Most companies concentrate decisions at the top. In a Teal organisation, people are trusted to take ownership, seek advice and act. The organisation becomes more responsive, more transparent, and capable of evolving through the people working within it.

The framework comes from Frederic Laloux's book Reinventing Organizations, which maps five paradigms of how humans organise: Red (power and fear), Amber (rigid hierarchy), Orange (targets and competition), Green (culture and consensus), and Teal (self-management, wholeness and evolutionary purpose).

At away, this shows up in ordinary ways: no bosses, just leaders. Feedback that is honest but always kind. Purpose sitting above profit in real decisions, not just on a wall.

Why organisations are changing
A short history of management, from command-and-control to Teal.
The three foundations

Self-management. Wholeness. Evolutionary purpose.

Every Teal organisation rests on the same three breakthroughs. Here is what each one means, and what it looks like on an ordinary Tuesday at away.

Foundation 01

Self-management

Seek advice, not permission.

Authority is distributed across clearly defined roles instead of a managerial hierarchy. Anyone can make any decision, provided they consult the people affected and the people with expertise. Then they own the outcome.

  • Roles are written down, visible to everyone, and redrawn as the work changes
  • Decisions are logged openly, so trust is built on transparency rather than reporting lines
  • Community managers run their hubs like owners, because functionally they are
Team members collaborating at away
Foundation 02

Wholeness

People are humans, not resources.

You shouldn't have to become a different person at work. Honesty, care and vulnerability belong inside the organisation. Emotional safety comes first: feedback is honest, but always kind.

  • Vulnerability is treated as information, not weakness
  • Daily guided meditation and weekly movement sessions are part of the workday, not perks around it
  • The spaces themselves are built for this: sunlight, plants, quiet corners, even the dogs
Wellness session at away
Foundation 03

Evolutionary purpose

The organisation is allowed to become something.

Instead of following a fixed five-year plan, away listens to its people, members and cities, and lets its direction shift in response. Purpose sits above profit in real decisions.

  • away began as one coworking hub; members and cities pulled it toward passes, managed offices and talent
  • New hubs open one at a time, when a place asks for one, not on an expansion spreadsheet
  • The culture itself is versioned: we learn, adapt, and change how we work in the open
away Ramnagar, the newest away hub
Clearing it up

What Teal is, and what it is not.

Self-management gets mistaken for chaos. It is closer to the opposite: more clarity, more accountability, fewer places to hide.

Teal is
Distributed authority with clear, written ownership
Seeking advice from those affected before acting
Transparency: decisions, and their reasons, in the open
A practice that keeps evolving as the team learns
Teal is not
No authority, or everyone deciding everything
Waiting for unanimous consensus on every call
Complete freedom without consequences
A fixed management formula you install once
Teal in practice

Six habits we actually run.

Culture isn't a poster on the wall. It's the way we show up, support each other, and build something bigger than ourselves. These are the working habits behind that sentence, with what each one has taught us so far.

Deciding

The advice process

Anyone can make any decision after consulting the people affected and the people who know. No sign-off chain, no permission slip.

What we learned: the hard part isn't giving people authority. It's convincing them it's real.

Structure

Roles, not bosses

Work is organised as named roles with clear accountabilities. People hold several roles, and the map gets redrawn in open workshops.

What we learned: a role map goes stale in about a quarter. Redrawing it is the ritual.

Feedback

Honest, but kind

Feedback goes to the person, not around them. Vulnerability is celebrated; harshness is not mistaken for honesty.

What we learned: kindness makes honesty repeatable. Bluntness makes it a one-time event.

Money

Purpose over profit

We exist to create spaces where people thrive. Revenue decisions get tested against that sentence, not the other way round.

What we learned: the test only counts when it costs you something. Ours was saying no to denser floor plans.

Community

Curated, on purpose

We're intentional about who joins: the curious, the kind, and the creative. A community is a decision you make daily, not a byproduct.

What we learned: one wrong-fit member costs more energy than ten empty seats.

Evolution

Working in the open

We document what we try, including what fails, in films and posts. The culture is a living thing, so we version it publicly.

What we learned: publishing the misses earns more trust than publishing the wins.

Watch

Learn Teal with us.

Short films documenting what we understand about Teal, how it changes the way organisations operate, and what happens when we practise it ourselves.

See every film on YouTube
The journey so far

Versioning a culture in public.

The bet

Start from wellbeing, not desks

away began with a thesis: people who invest in human wellbeing create more long-term value than people who extract from humans like machines. Teal was the operating system that matched the thesis.

First hub

Koramangala, run by its own floor

One hub in Bangalore, organised around roles instead of managers. Daily meditation, honest retros, and a role map redrawn in open workshops.

Three cities

Profitable in year one, without abandoning the model

Five hubs across Bangalore, Vizag and Kolkata, each run by a community manager with real authority. The advice process scaled better than a reporting line would have.

Now

Documenting what we learn

Talent pods, new hubs, and a film series about the practice itself. Teal is not something we have completed; it's something we keep versioning.

Teal is not something we have completed.

What would you build if you didn't need permission? What would work feel like if you could be yourself in it?

We're documenting what we learn as we build. If this way of working sounds like yours, we'd like to meet you.